At KindSteps Support Services, our journey began with a simple belief: every person deserves kindness, dignity, and meaningful support—no matter their age or ability.
What started as a passion for helping others has grown into a professional, person-centred service dedicated to supporting NDIS participants and older adults across South Australia.

Our Story – From Teaching to Caregiving

My name is Ramneek, and before founding KindSteps Support Services, I spent many years working as a teacher.
During my teaching career, I supported students of all learning styles, personalities, cultural backgrounds, and ability levels. My classroom was always a place built on patience, empathy, structure, and growth—the same qualities that now form the foundation of KindSteps.

Through teaching, I developed deep experience in:

• Supporting individuals with additional learning and behavioural needs

• Communicating clearly with families, guardians, and allied health professionals

• Encouraging independence through step-by-step skill development

• Building trust and creating safe, supportive environments

• Understanding how people learn, adapt, and thrive in different ways

• Managing challenges calmly and professionally

Alongside teaching, I also provided care and support to NDIS participants, which strengthened my desire to work more closely within the disability and aged-care sectors. I witnessed firsthand how much difference consistent, compassionate support can make in someone’s daily life.

KindSteps Support Services grew from this experience—combining my teaching background with my passion for meaningful care.

Our Mission

To provide personalised, reliable, and compassionate support that empowers every individual to live with confidence, independence, and joy.
We walk every step with kindness—because small steps of care create big changes in quality of life.

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What We Stand For

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Kindness & Respect

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Every person is treated as an individual, not a number. We listen, understand, and adapt to your needs.

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Safety & Trust

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With a teaching background and extensive experience supporting NDIS participants, safety, communication, and professionalism are at the heart of everything we do.

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Independence & Growth

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We help build life skills, confidence, and abilities—celebrating every achievement, big or small.

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Consistency

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We show up. We follow through. You can rely on us.

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Who We Support

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KindSteps Support Services supports individuals who value calm, consistent, and relationship-based care. We are particularly well suited to working with:

• NDIS participants with psychosocial disability

• Individuals who benefit from routine, structure, and gentle guidance

• Participants with complex needs who require patience and understanding

• Older NDIS participants seeking dignified ageing-in-place support

• Individuals who may feel anxious, overwhelmed, or unsupported in new environments

• Families looking for reliable, trustworthy, long-term support

We take the time to understand each person’s needs, communication style, and goals so support feels safe, respectful, and empowering.

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Our Teaching-Led Approach

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At KindSteps, our support is guided by a teaching mindset. This means we don’t just “do things for people” — we support learning, confidence, and independence.

Our approach includes:

• Breaking tasks into manageable, achievable steps

• Repeating skills patiently and consistently

• Encouraging participation rather than dependency

• Adapting support to individual learning styles

• Using calm communication and positive reinforcement

• Celebrating progress, not perfection

This approach is especially effective for participants who want to build life skills, regain confidence, or feel more in control of their daily lives.

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Working in Partnership

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We believe the best outcomes happen when everyone works together.
KindSteps Support Services values strong partnerships with:

• Support Coordinators

• Plan Managers

• Families and carers

• Allied health professionals

We communicate clearly, respond promptly, and provide honest feedback aligned with participant goals. We respect professional boundaries, follow plans carefully, and support shared decision-making.

Support Coordinators appreciate our reliability, consistency, and goal-focused approach.

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Our Commitment to Quality & Safety

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KindSteps Support Services is committed to providing safe, ethical, and high-quality support. We follow best-practice standards, maintain clear documentation, and prioritise participant wellbeing at all times.

Our services are:

• Person-centred and respectful

• Trauma-informed and calm

• Culturally sensitive

• Confidential and privacy-focused

• Aligned with NDIS values and expectations

We take our responsibility seriously and always act in the best interests of the people we support.

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Why Families Choose KindSteps

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Families choose KindSteps Support Services because we offer:

• Genuine care and compassion

• A calm, patient, and understanding approach

• Strong communication and reliability

• Consistency and continuity of support

• Respect for family values and preferences

• A focus on dignity, independence, and wellbeing

We understand that inviting someone into your life or home is a big decision — and we honour that trust.

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