KindSteps Support Services
Accessibility Statement
KindSteps Support Services is committed to providing inclusive, respectful, and accessible support for all individuals, including people with disability, older adults, families, carers, and community members.
​
We believe everyone has the right to access information, communicate freely, and receive support in a way that respects their needs, preferences, and abilities.
Our Commitment to Accessibility
We aim to make our services and information accessible by:
-
Communicating in a clear, respectful, and supportive manner
-
Providing information in plain language wherever possible
-
Being patient, flexible, and responsive to individual communication needs
-
Supporting participants to engage at their own pace and comfort level
-
Respecting cultural, linguistic, and individual differences
Website Accessibility
We strive to ensure our website is user-friendly and accessible by:
-
Using clear text and simple layouts
-
Maintaining readable font sizes and colour contrast
-
Ensuring important information is easy to find
-
Making reasonable adjustments where possible
​
If you experience any difficulty accessing information on our website, please contact us and we will do our best to assist.
Alternative Formats & Communication Support
If you require information in a different format or need support to communicate with us, we are happy to help. This may include:
-
Providing information verbally
-
Allowing extra time for communication
-
Adjusting the way information is shared
-
Working with families, carers, or support networks where appropriate
NDIS & Service Access
KindSteps Support Services supports self-managed and plan-managed NDIS participants.
We work in a person-centred way and make reasonable adjustments to ensure participants feel safe, respected, and supported.
Feedback & Support
We welcome feedback on how we can improve accessibility.
If you have suggestions or concerns, please contact us:
​
📞 Phone: +61 414 423 189
📧 Email: admin@kindstepssupport.com.au